Sure, no problem! We love happy customers, but it is also our goal to be a good partner, when a product is not wanted 💔. In order to avoid misunderstandings or disappointments, please make sure to read the below text on how to return the product - thanks 🙏.

Refund policy

We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and in the same condition as received to qualify for a full refund. Refunds are processed within 14 days once we received the product.

To start a return, complete the form at the bottom of this page. After submitting the form, you have 14 days to send the item back to us. If you do not send it within this time, we will assume you no longer wish to return it.

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Important: Please make sure to include your Order Number inside the package so we can process your return.

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A. Ship it Yourself: Send the product back to us, and we will refund the full product amount once we receive it. Choose the return address that works best for you and ship the package using your preferred shipping method.

B. Use Our Pre-paid Label:

We can provide a pre-paid return label for most countries in Europe. Once your return is received, the shipping costs (listed below) will be deducted from your refund amount.

Return Fees by Country:

If you want to continue with the return process, please fill in the form below.

https://airtable.com/shrldrEZbwcmvBeg9